Policy

Shipping Policy

At Raida Trade International, we aim to deliver authentic motorcycle helmets and safety riding gear safely, securely, and on time across Bangladesh.

Order Processing

Orders are processed after confirmation from our team. Processing time may vary depending on product availability, order volume, and delivery location.

  • Customers may receive a confirmation call before dispatch
  • Orders placed during holidays may require additional processing time
  • Product availability is subject to stock status

Delivery Coverage

We provide delivery support across Bangladesh through trusted courier or delivery partners. Delivery availability may vary depending on area and courier service coverage.

Estimated Delivery Time

  • Inside Dhaka: Usually 1–3 business days after confirmation
  • Outside Dhaka: Usually 3–7 business days after confirmation
Delivery timelines may vary due to courier delays, public holidays, weather conditions, or unavoidable circumstances.

Shipping Charges

Shipping charges may depend on product size, weight, delivery location, and courier partner. Final delivery charge will be confirmed during order processing.

Product Receiving Guidelines

Please check the parcel carefully at the time of delivery.

  • Do not accept damaged or tampered packaging if visible
  • Keep your invoice or order confirmation for future support
  • Report any delivery issue to our team as soon as possible

Failed Delivery

If delivery fails due to incorrect address, unavailable receiver, or unreachable phone number, re-delivery may require additional delivery charges.

Store Pickup

Customers may also collect products directly from our headquarters at Mirpur-10, Dhaka 1216, subject to product availability and prior confirmation.

Need delivery support?

Contact our team for shipping updates, product availability, or store pickup confirmation.

Call 01894-877977